Media & Press
Publications, podcasts, and conversations.
Where our research meets the wider conversation about price transparency, incentives, and how healthcare works in practice.
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Podcasts and panels.
Podcast · Comforting Closure, with Traci Arieli
What Hospitals Don’t Tell You About Medical Bills
A conversation on why medical bills so often contain errors, what to ask before a procedure, why itemized bills matter, and how patients can question charges and appeal denials. Published with a companion write-up and the full video.
Watch and read the write-up → Listen on Apple Podcasts →Community conversation · Health AdvocateX
Decoding the Bill: Catching Errors, Appealing Denials, and Knowing Who to Call
One of our community conversations on medical billing and advocacy: how to catch errors, appeal denials, and know who to call, drawing on insights from Marshall Allen and his book, Never Pay the First Bill.
Watch the conversation →Podcast · Ignite with a Spark, Episode 10
The future of value-based care in healthcare
Listen on Spotify →Panel · HFMA Spring 2025
The Revenue Cycle from All Experiences
A panel we built and moderated for NJ HFMA, featuring a patient-turned-patient-advocate, a health system CFO, and a former health insurance executive. Written up in Garden State FOCUS (NJ HFMA Spring 2025, Vol. 71, No. 3).
The write-up starts on page 11 of the PDF, and the link takes you right there.
Read the write-up →Podcast · Payercast S01E04
Unraveling Healthcare Costs: Andrew Gordon on the Pursuit of Price Transparency
Watch the episode → Companion write-up: Exploring Price Transparency, Accountability and Innovation in HealthcarePodcast · The Astonishing Healthcare Podcast (Capital Rx / Judi Health)
Searching for Answers: Understanding Transparency, Alignment, and Incentives in Healthcare
With CapitalRx (now Judi Health).
Listen →Publications
Articles and posts.
Article · Thunderbolt
RosettaFest 2026: Highlights From Nashville
Fiduciary risk, arbitration losses, direct contracting, and what employers are doing with price transparency data. Notes from three days at RosettaFest in Nashville.
Read the article →Article
Moving from Transparency to Control: BenefitsDNA Elevated Insights 2026
Read the article →Article
Self-Insured Employers Are Taking Action on How Their Health Plans Are Designed and Financed
Read the article →Article